Lufthansa

From Halal Explorer

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Lufthansa (sometimes also as Lufthansa German Airlines), is the largest German airline which, when combined with its subsidiaries, is also the largest airline in Europe in terms of passengers carried. The name of the company is derived from the German word Luft meaning "air" and Hansa for the Hanseatic League. Lufthansa is one of the five founding members of Star Alliance and the world's largest airline alliance, formed in 1997.

Besides its own services, and owning subsidiary passenger airlines Austrian Airlines, Swiss International Air Lines, Brussels Airlines, and Eurowings including Germanwings (referred to in English by Lufthansa as its Passenger Airline Group), Deutsche Lufthansa AG owns several aviation-related companies, such as Lufthansa Technik and LSG Sky Chefs, as part of the Lufthansa Group. In total and the group has over 700 aircraft, making it one of the largest airline fleets in the world.

Lufthansa's registered office and corporate headquarters are in Cologne. The main operations base, called Lufthansa Aviation Center, is at Lufthansa's primary hub at Frankfurt Airport, and its secondary hub is at Munich Airport where a secondary Flight Operations Centre is maintained.

Order Halal Food at Lufthansa

The Lufthansa First Class lounge at Frankfurt Airport

It is important to note that when booking a halal meal with Lufthansa, at least 24 hours of advance notice is required. This allows Lufthansa to ensure that the meal is prepared according to halal guidelines and that all ingredients used are certified as halal.

While it is great to see that Lufthansa offers halal meals to their Muslim passengers, it is important to note that not all airlines provide this option. Muslim passengers are advised to check with their airline before booking their Flights to ensure that halal meals are available.

In addition to halal meals, Lufthansa also offers a range of other special meals to cater to passengers with specific dietary requirements such as Vegetarian, vegan, gluten-free, and lactose-free options. Passengers can easily request these meals during the booking process, just like they would with the halal meal.

Lufthansa is not only committed to catering to the dietary needs of their passengers but also to providing a safe and comfortable flying experience. They have implemented several measures to ensure the health and safety of their passengers, including regular sanitization of their planes and mandatory mask-wearing for both passengers and crew.

Order Halal Meals via the Lufthansa Dashboard

  • Go to the "My Bookings" section on the Lufthansa website and enter your last name and booking code (which can be found in your email confirmation).
  • Scroll down to the "Special Meals/Mobility Assistance" section and click on the "Special Meals" tab.
  • Select the "Halal Meal" option from the drop-down menu and click "Save Changes".
  • After successfully ordering your halal meal, a green tick will appear next to your flight details. If you see an amber symbol instead, it may mean that your meal request could not be processed, possibly because another airline is operating the flight. If that's the case, check the flight details to see which airline is operating the flight and contact them directly to order a meal for that flight.

Corporate affairs

Ownership

Lufthansa was a state-owned enterprise (and flag carrier) until 1994. Deutsche Lufthansa AG shares have been publicly traded on all German stock exchanges since 1966. In addition to floor trading, it is also traded electronically using the Xetra system. It is a DAX index share and is listed in the German Stock Exchange's Prime Standard.

Headquarters

Lufthansa's corporate headquarters are in Cologne. In 1971, Lawrence Fellows of The New York Times described the then-new headquarters building that Lufthansa occupied in Cologne as "gleaming".

Several Lufthansa departments are not at the headquarters; instead they are in the Lufthansa Aviation Center at Frankfurt Airport. These departments include Corporate Communications, and Media Relations.

Airline subsidiaries

In addition to its main passenger operation, Lufthansa has several airline subsidiaries, including:

Wholly owned by Lufthansa
  • Austrian Airlines - the flag carrier airline of Austria based at Vienna International Airport
  • Swiss International Air Lines - the flag carrier airline of Switzerland based at Zurich Airport
  • Brussels Airlines - the flag carrier airline of Belgium based at Brussels Airport
Partly owned by Lufthansa
  • AeroLogic - German cargo airline owned by a joint-venture of Lufthansa (50%) and DHL (50%)
  • SunExpress - Turkish leisure airline jointly owned by Lufthansa (50%) and Turkish Airlines (50%)
  • SunExpress Deutschland - German subsidiary of SunExpress

Alliances and partnerships

Lufthansa bought a 19% stake in JetBlue Airways in December 2007 and entered a code-sharing agreement with the airline. It was the first major investment by a European carrier in an American carrier since the EU–U.S. Open Skies Agreement came into effect in 2008. Lufthansa sold its stake in JetBlue in March 2015.

In late 2007, Lufthansa Cargo was forced to relocate a hub from Kazakhstan to Russia.

On August 28, 2008, Lufthansa and Brussels Airlines announced that they were negotiating joining together.

Lufthansa acquired a 45% stake in Brussels Airlines in 2009. It has an option to acquire the remaining 55% by 2017. As a part of the deal Brussels Airlines joined Star Alliance in December 2009.

On October 28, 2008, Lufthansa exercised its option to purchase a further 60% share in BMI (in addition to the 20% Lufthansa already owned), this resulted in a dispute with former owner Sir Michael Bishop. Both parties reached an agreement at the end of June 2009, and the acquisition took place with effect from July 1, 2009.

Lufthansa completed the purchase of Austrian Airlines from the Austrian government in January 2009.

In 2010, Lufthansa was named in a European Commission investigation into price-fixing, but was not fined because it acted as a whistleblower.

In April 2012, Lufthansa completed the sale of BMI to International Airlines Group (IAG), owner of British Airways and Iberia for £172.5 million.

In July 2012, a Qantas–Lufthansa Technik maintenance deal for Tullamarine airport fell through due to having insufficient engine maintenance work to support the partnership. This resulted in 164 engineers being made redundant. This followed just months after the closing of heavy maintenance operations, which resulted in 400 additional job losses. It was announced that the Lufthansa Technik–Qantas partnership would end in September.

Lufthansa also coordinates scheduling and ticket sales on transatlantic flights with Air Canada and United Airlines (as do Brussels Airlines, Swiss and Austrian Airlines). Lufthansa (with Swiss and Austrian Airlines) cooperates similarly with ANA on Flights to Japan. Both ventures required the approval of competition authorities.

Technology

Until April 2009 Lufthansa inventory and departure control systems, based on Unisys were managed by LH Systems. Lufthansa reservations systems were outsourced to Amadeus in the early 1990s. Following a decision to outsource all components of the Passenger Service System and the functions were outsourced to the Altéa platform managed by Amadeus.

Partner airlines

Lufthansa describes Air Malta, Luxair, LATAM and bmi regional as partner airlines. The partnerships mainly involve code-sharing and recognition of each other's frequent flier programms.

Destinations

Codeshare agreements

Lufthansa codeshares with the following airlines:

  • Adria Airways
  • Aegean Airlines
  • Air Astana
  • Air Canada
  • Air China
  • AirIndia
  • Air Malta
  • Air New Zealand
  • Avianca
  • Azerbaijan Airlines
  • Brussels Airlines
  • Cathay Pacific
  • Copa Airlines
  • Croatia Airlines
  • EgyptAir
  • Ethiopian Airlines
  • Etihad Airways
  • Iran Air
  • LOT Polish Airlines
  • Luxair
  • Scandinavian Airlines
  • Singapore-Airlines
  • South African Airways
  • Swiss International Air Lines
  • TAAG Angola Airlines
  • TAP Air Portugal
  • United Airlines

Airbus A380

Lufthansa had initially ordered a total of 15 Airbus A380-800, of which by June 2012 ten were delivered. In September 2011 and the order was increased by two more copies to 17, this order was confirmed on March 14, 2013. However, in September 2013 it was announced that the Lufthansa Supervisory Board had approved the purchase of only twelve of the first 15 A380s. Thus, a total of 14 A380s have been added to the fleet.

Lufthansa uses its A380s from and to Frankfurt am Main (9 aircraft) and since March 2018 to and from Munich as well (5 aircraft). From 6 to 12 December 2011, Lufthansa already used an A380 once a day on the route from Munich to New York-JFK. This happened mainly against the backdrop of Christmas shopping in New York City.

On 13 March 2019, Lufthansa announced that it will be selling 6 A380 aircraft and replacing them with 20 Boeing 787-9 aircraft and 20 Airbus A350-900 aircraft.

Airport lounges and terminals

Frankfurt Flughafen, Lufthansa First Class Terminal

Lufthansa operates four types of lounges within its destination network: First Class, Senator, Business, and Welcome Lounges. Each departure lounge is accessible both through travel class, or Miles and More/Star Alliance status; the Welcome Lounge is limited to arriving premium passengers of the Lufthansa Group and United Airlines only.

Lufthansa also operates a dedicated first class terminal at Frankfurt Airport. The first terminal of its kind, access is limited only to departing Lufthansa First Class, same day Lufthansa Group first class and HON Circle members. Approximately 200 staff care for roughly 300 passengers per day in the terminal, which features a full-service restaurant, full bar, cigar lounge, relaxation rooms, and offices, as well as bath facilities. Guests are driven directly to their departing flight by Mercedes-Benz S-Class, Porsche Cayenne, Porsche Panamera, or Mercedes-Benz V-Class.

Bus service

Lufthansa previously operated a check-in point in the city limits of Nuremberg and a bus service from Nuremberg to Munich Airport.